General AiQS Terms and Conditions

 

This mobile application (the “App”) is made available by AIQS America Corporation, a Wyoming corporation with offices in 8033 Sunset Boulevard, STE 798, Los Angeles, California 90046 (hereafter “AIQS America”, “us”, “we” or “our”). You, the user of the App, confirm your acceptance of these App terms of use (“App Terms”). If you do not agree to these App Terms, you must immediately uninstall the App and discontinue its use. These App Terms should be read alongside our Privacy Policy and Cookie Policy.

General Terms


App and Related Terms
Depending on the version of the Application you have downloaded, these App Terms incorporate Apple’s or Google Android’s terms and conditions and privacy policies (“Platform Terms”). If there is any conflict between these App Terms and the Platform Terms then these App Terms will prevail. We may from time to time vary these App Terms. Please check these App Terms regularly to ensure you are aware of any variations made by us. If you continue to use this App, you are deemed to have accepted such variations. If you do not agree to such variations, you should not use the App.

Use of the App
AIQS America hereby grants you a non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use and only on an Apple or Android device (“Device”) as permitted by the applicable Platform Terms and in accordance with these App Terms (“User License”).  All other rights in the App are reserved by AIQS America. In the event of your breach of these App Terms we will be entitled to terminate the User License immediately. You acknowledge that your agreement with your mobile network provider (“Mobile Provider”) will apply to your use of the App. You acknowledge that you may be charged by the Mobile Provider for data services while using certain features of the App or any such third party charges as may arise and you accept responsibility for such charges. If you are not the bill payer for the Device being used to access the App, you will be assumed to have received permission from the bill payer for using the App. You acknowledge that where you use services provided by Apple or Google (or any other third parties) in connection with your use of the App, you will be subject to Apple’s, Google’s (or the applicable third party’s) terms and conditions and privacy policy and you should ensure that you have read such terms.

Intellectual Property

AIQS America’s name and logo, and other AIQS America trademarks, service marks, graphics and logos used in connection with the App are trademarks of AIQS America (collectively “AIQS America Trademarks”). Other trademarks, service marks, graphics and logos used in connection with the App are the trademarks of their respective owners (collectively “Third Party Trademarks”).  The AIQS America Trademarks and Third Party Trademarks may not be copied, imitated or used, in whole or in part, without the prior written permission of AIQS America or the applicable trademark holder. This App and the content featured in this App are protected by copyright, trademark, patent and other intellectual property and proprietary rights which are reserved to AIQS America and its licensors.

 

Prohibited Uses

You agree not to use the App in any way that: is unlawful, illegal or unauthorized; is defamatory of any other person; is obscene or offensive; promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; infringes any copyright, database right or trade mark of any other person; is likely to harass, upset, embarrass, alarm or annoy any other person; is likely to disrupt our service in any way; or advocates, promotes or assists any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Indemnification
You agree to indemnify AIQS America for any breach of these App Terms. AIQS America reserves the right to control the defense and settlement of any third party claim for which you indemnify AIQS America under these App Terms and you will assist us in exercising such rights.

No Promises
AIQS America provides the App on an ‘as is’ and ‘as available’ basis without any promises or representations, express or implied. In particular, AIQS America does not warrant or make any representation regarding the validity, accuracy, reliability or availability of the App or its content. All content on the App, may be out of date and AIQS America makes no commitment to update it. To the fullest extent permitted by applicable law, AIQS America hereby excludes all promises, whether express or implied, including any promises that the App is fit for purpose, of satisfactory quality, non-infringing, is free of defects, is able to operate on an uninterrupted basis, that the use of the App by you is in compliance with laws or that any information that you transmit in connection with this App will be successfully, accurately or securely transmitted.

Reliance on Information
The App is intended to provide general information only and, as such, should not be considered as a substitute for advice covering any specific situation. You should seek appropriate advice before taking or refraining from taking any action in reliance on any information contained in the App.

Exclusion of AIQS America’s Liability
To the fullest extent permitted under applicable law, in no event shall AIQS America be liable to you with respect to use of the App and/or be liable to you for any direct, indirect, special or consequential damages including, without limitation, damages for loss of goodwill, lost profits, or loss, theft or corruption of your information, the inability to use the App, Device failure or malfunction. AIQS America shall not be liable even if it has been advised of the possibility of such damages, including without limitation damages caused by error, omission, interruption, defect, failure of performance, unauthorized use, delay in operation or transmission, line failure, computer virus, worm, Trojan horse or other harm.

General
These App Terms shall be governed by the laws of Wyoming and the parties submit to the exclusive jurisdiction of the courts of Wyoming to resolve any dispute between them arising under or in connection with these App Terms. If any provision (or part of a provision) of these App Terms is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Contact Us
If you have any questions regarding our App, you can email us at info@aiqsynertial.com

AIQS AMERICA COOKIE POLICY

AIQS America (“AIQS America”, “we”, “us” or “our”) respects the privacy of every person who visits or registers with AIQS America.co.uk (the “Site”), the users of our “Track and Calculate Units” mobile application (the “App”) and their use of the services, products and tools that we make available from the Site and our App (our “Services”) and we are committed to ensuring a safe online and mobile experience. In order to ensure the smooth functioning of the Services, we utilize various types of digital technology on our Site

PURPOSE OF THIS POLICY
This cookie policy (“Cookie Policy”) is intended to explain to you how we use “cookies” and similar technologies on the Site and to assist you in making informed decisions when using our Site. Please take a moment to read and understand this Cookie Policy. This Cookie Policy should also be read in conjunction with our Privacy Policy and our Terms and Conditions.

 

WHAT ARE COOKIES?

Cookies, click through URLs, log files, web beacons and pixel tags (“Tags”) are very small text documents or pieces of code, which often include an anonymous unique identifier. When you visit a website or use a mobile application, a computer asks your computer or mobile device for permission to store this file on your computer or mobile device and access information from it. Information gathered through cookies and similar technologies may include the date and time of visits and how you are using the particular website or mobile application. Cookies are used by us as part of our Site and they are also used by some of our third party partners. For the purposes of the remaining sections of this Cookie Policy we will refer to all technologies using the above features as “cookies”.

CONSENT TO OUR USE OF COOKIES
By using the AIQS America Site you acknowledge that we store and access essential cookies on your computer or other device. Essential cookies are cookies which are essential for the operation of our Site.Further, where you give your consent, we may also store and access certain non-essential cookies on your computer or other device. These cookies are not essential to the operation of our Site but allow us to provide additional functionality or to gather additional information about your use of our Site. You are not obliged to give consent to our use of non-essential cookies and we will not place such cookies until you have given your consent. If you wish to block or delete cookies, or you would like to withdraw consent to our use of non-essential cookies, you can find out how to do so below.

 

WHAT DO WE DO WITH COOKIES?

Essential Cookies
We use cookies where they are essential for the operation of the Site, for example to remember that you are signed in to the Site.

Session Cookies
We use cookies to allow the Site to uniquely identify your browsing session on our Site, which allows us to coordinate this information with data from our Site server.

Analytics Cookies
We use “analytics” cookies. These, along with other information, allow us to calculate the aggregate number of people using the Site and which features of our Site are most popular. We use this information to improve the Site. We do not generally store any information that you provide to us in a cookie.

Social Media
We use cookies to personalize your interaction with social media, such as Twitter, Facebook, and YouTube.  Such cookies recognize users of those social media sites when you view social media content on our Site.  They also allow you to quickly share content across social media, through the use of simple ‘sharing’ buttons. Our Site also contains features that enable you to use your Facebook account to sign in and create/maintain an account with us and to enable us to store your content. This involves the use of cookies.

 

WHAT HAPPENS WHEN YOU REFUSE, BLOCK OR DELETE COOKIES?
In order to use some parts of our Site you will need to accept cookies. If you choose to withhold consent to our use of cookies, or you subsequently block or delete cookies, some aspects of our Site may not work properly and you may not be able to access all or part of our Site.

 

CAN YOU BLOCK COOKIES?

You can block the use of cookies altogether by activating the relevant settings in your browser. For more information on cookie management and blocking or deleting cookies for a wide variety of browsers, visit All About Cookies. For further information on how to opt out of being tracked by Google Analytics please click here.

AIQS PRIVACY POLICY

AIQS America (“AIQS America”, “we”, “us” or “our”) respects the privacy of every person who visits or registers with the AIQS America site (the “Site”), the users of our mobile application (the “App”) and their use of the services, products and tools that we make available from the Site and our App (our “Services”) and we are committed to ensuring a safe online and mobile experience.

 

1) PURPOSE OF THIS POLICY
This Privacy Policy (“Privacy Policy”) explains our approach to any personal information that we might collect from you or which we have obtained about you from a third party and the purposes for which we process your personal information. This Privacy Policy also sets out your rights in respect of our processing of your personal information. This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer it and/or provide you with access to it. This Privacy Policy is intended to assist you in making informed decisions when using the Site, the App and our Services. Please take a moment to read and understand it. Please note that it should be read in conjunction with our Terms and Conditions. Please also note that this Privacy Policy only applies to the use of your personal information obtained by us, it does not apply to the use of your personal information collected during your communications with third parties.

 

2) WHO ARE WE?
The Site, the App and the Services are provided by AIQS America. AIQS America is registered as a Wyoming corporation with offices in 8033 Sunset Boulevard, STE 798, Los Angeles, California 90046.

 

3) HOW TO CONTACT US?
If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by sending an e-mail to info@aiqsynertial.com.

 

4) WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
Our primary goal in collecting personal information from you is to: (i) verify your identity; (ii) help us improve our products and services and develop and market new products and services; (iii) carry out requests and orders made by you on the Site; (iv) carry out your requests when using our App, including collecting information about your location if you select certain functionality within the App; (v) investigate or settle inquiries or disputes; (vi) comply with any applicable law, court order, other judicial process, or the requirements of a regulator; (vii) enforce our agreements with you; (viii) protect the rights, property or safety of us or third parties, including other users of the Site and App; (ix) provide support for the provision of our Services; and (x) use as otherwise required or permitted by law. In particular, we collect and use your personal information for the following purposes:

 

FULFILLMENT OF OUR SERVICES - ON THE SITE AND WHEN USING OUR APP.

We collect and maintain personal information that you voluntarily submit to us during your registration or when requesting our Services such as your name, email address, age, gender, phone number, and if you are using our online shop, your address and payment card details. We use the contact and payment details you have provided to us so that we can fulfil the services you have requested from our Site and/or our App. In particular, we use the contact and payment details you have provided to us where applicable so that we can fulfil the supply of products and services you have requested from our Site. You can also volunteer to provide us with additional personal information about you when using some of the tools available on the Site, such as information about your drinking habits or your achievements or motivations.

 

WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH FOR THIS PURPOSE?
We will share your personal information with the following categories of third parties: To provide our Site – third party web hosting companies; To verify card payments and process refunds – credit card companies and other payment providers; To deliver products – delivery companies; To deliver the App – third party app stores

 

WHAT IS OUR LEGAL BASIS?
It is necessary for us to use your personal information to perform our obligations in accordance with any contract that we may have with you. We only collect and use your location where we have your consent to do so.

 

SERVICE INQUIRIES
Our Site uses various user interfaces to allow you to request information about our Services: these include printed and electronic enquiry forms and a telephone enquiry service. Contact information may be requested in each case, together with details of other personal information that is relevant to your enquiry. This information is used in order to enable us to respond to your requests.

 

WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH FOR THIS PURPOSE?
We do not share your personal information for this purpose.

 

WHAT IS OUR LEGAL BASIS?
It is in our legitimate interest to use your personal information in such a way to ensure that we provide the very best service we can to you.

 

RESEARCH AND FEEDBACK
From time to time we will invite you to participate in research and feedback about our products and Services to help us improve what we offer to our users. Who do we share your personal information with for these purposes? We use a third party service provider to assist us with research and feedback surveys. What is our legal basis? It is in our legitimate business interests to use the information you provide to us in your feedback for the purposes described above.

 

USER INSIGHT AND ANALYSIS
We analyze your contact details with other personal information that we observe about you from your interactions with our Site or when downloading or using our App and Tools such as the IP address, operating system and browser type of your device. Where you have given your consent (where lawfully required), we use cookies, log files and other technologies to collect personal information from the computer hardware and software you use to access the Site, or from your mobile. This includes the following: an IP address to monitor Site traffic and volume; a session ID to track usage statistics on our Site; information regarding your personal or professional interests, demographics, buying habits, experiences with our products and contact preferences. Our web pages and e-mails contain “cookies” "web beacons" or “pixel tags.” (“Tags”). Tags allow us to track receipt of an e-mail to you, to count users that have visited a web page or opened an e-mail and collect other types of aggregate information. Once you click on an e-mail that contains a Tag, your contact information may subsequently be cross-referenced to the source e-mail and the relevant Tag. In some of our e-mail messages, we use a “click-through URL” linked to certain websites administered by us or on our behalf. We may track click-through data to assist in determining interest in particular topics and measure the effectiveness of these communications. Please see our Cookie Policy for further information. This information is used to create profiles and insights about your use of our Site and Services. Where we have your consent to do so, we will also use your location data for insight purposes. By using this information, we are able to measure the effectiveness of our content and how visitors use our Sites and our Services. This allows us to learn what pages of our Sites are most attractive to our visitors, which parts of our Sites are the most interesting and what kind of content our registered users like to see. We also use this information to help us with the selection of future product and service lines, store and websites design. We also use this information for marketing purposes (see the marketing section below for further details).

 

WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH FOR THIS PURPOSE?
We share your personal information with a variety of third party service providers to assist us with User insight analytics.

 

WHAT IS OUR LEGAL BASIS?
Where your personal information is completely anonymized, we do not require a legal basis to use it under data protection laws as the information will no longer constitute personal information that is regulated under such laws. However, our collection and use of such anonymized personal information may be subject to other laws where your consent is required. Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information in such a way to ensure that we provide the very best services to you and our other customers and users.

 

MARKETING COMMUNICATIONS
We carry out the following marketing activities using your personal information:

 

EMAIL MARKETING
We use information that we observe about you from your interactions with our Site, our email communications to you and/or with our services (see the User Insight and Analysis section above for more details of the information collected and how it is collected) and/or your email address, to send you marketing communications by email, where you have consented to receive such marketing communications, or where we have another lawful basis to do so.

 

WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH FOR THIS PURPOSE?
We share your personal information with a third party email marketing provider who assists us in delivering our email marketing campaigns to you.

 

WHAT IS OUR LEGAL BASIS?
Where your personal information is completely anonymized, we do not require a legal basis to use it as the personal information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymized personal information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details. Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information for marketing purposes. We will only send you marketing communications via email where you have consented to receive such marketing communications, or where we have a lawful right to do so.

 

SOCIAL MEDIA REMARKETING
We use information that we observe about you from your interactions with our Site, our email communications to you and/or with our products and services (see the Customer Insight and Analysis section above for more details of the information collected and how it is collected) to provide you with personalized advertising on Facebook where you are a registered user of such service. We do this using Facebook Custom Audiences. Please note that such activity is also subject to the privacy choices you have elected to make on Facebook.

 

WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH FOR THIS PURPOSE?
We share your email address with third party service providers who assist us with social media remarketing campaigns. Your encrypted email address is also shared by us, or our third party service providers, with Facebook with this purpose.

 

WHAT IS OUR LEGAL BASIS?

Where your personal information is completely anonymized, we do not require a legal basis to use it under data protection laws as the personal information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymized personal information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details. Where your personal information is not in an anonymous form, it is in our legitimate interest to analyze your personal information for marketing purposes. We will only engage in social media remarketing where you have consented to us sending you marketing communications.

 

SOCIAL MEDIA INSIGHT
Where you are a registered user of Facebook, we will use your email address in an encrypted format to enable Facebook to find other registered users of their services that share similar interests to you based on: information that we observe about you from your interactions with our Site, our email communications to you and/or with our products and services (see the Customer Insight and Analysis section above for more details of the information collected and how it is collected); and the information Facebook hold about you. We do this using Facebook Lookalike Audiences. Please note that such activity is subject to the privacy choices you have elected to make on Facebook.

 

WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH FOR THESE PURPOSES?
We share your email address with third party service providers who assist us with social media remarketing campaigns. Your encrypted email address is also shared by us or our third party marketing consultancies with Facebook.

 

WHAT IS OUR LEGAL BASIS?
Where your personal information is completely anonymised, we do not require a legal basis to use it as the personal information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details.Where your personal information is not in an anonymous form, it is in our legitimate interest to analyze your personal information for marketing purposes.

 

BUSINESS ADMINISTRATION AND LEGAL COMPLIANCE
We use your personal information for the following business administration and legal compliance purposes: to comply with our legal obligations; to enforce our legal rights; protect rights of third parties; and in connection with a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets.

 

WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH FOR THESE PURPOSES?
We will share your personal information with professional advisers such as lawyers and accountants and/or governmental or regulatory authorities.

 

WHAT IS OUR LEGAL BASIS?
Where we use your personal information in connection with a business transition, enforce our legal rights, or to protect the rights of third parties it is in our legitimate interest to do so. For all other purposes described in this section, it is our legal obligation to use your personal information to comply with any legal obligations imposed upon us such as a court order. Any other purposes for which we wish to use your personal information that are not listed above, or any other changes we propose to make to the existing purposes will be notified to you using your contact details.

 

5) HOW DO WE OBTAIN CONSENT?
Where our use of your personal information requires your consent, you can provide such consent:
at the time we collect your personal information following the instructions provided; or by informing us by e-mail at info@aiqsynertial.com.

 

6) OUR USE OF COOKIES AND SIMILAR TECHNOLOGIES
Our Sites use certain cookies, pixels, beacons, log files and other technologies of which you should be aware. Please see our Cookie Policy to find out more about the cookies we use and how to manage and delete cookies.

 

7) THIRD PARTY LINKS AND SERVICES
Our Site contains links to third party websites and services. Please remember that when you use a link to go from our Site to another website or you request a service from a third party, this Privacy and Cookie Policy no longer applies. Your browsing and interaction on any other websites, or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies. We do not monitor, control, or endorse the privacy practices of any third parties. We encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.This Privacy Policy applies solely to personal information collected by us through the Site,  our App or when you use our Services and does not apply to these third party websites and third party service providers.

 

8) CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL INFORMATION

We are committed to keeping the personal information you provide to us secure and we will take
reasonable precautions to protect your personal information from loss, misuse or alteration. We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from: unauthorized access; improper use or disclosure; unauthorized modification; and unlawful destruction or accidental loss. All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Services.

 

9) HOW TO ACCESS YOUR INFORMATION AND YOUR OTHER DATA RIGHTS?
You have the following rights in relation to the personal information we hold about you:

 

YOUR RIGHT OF ACCESS
If you ask us, we’ll confirm whether we’re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.

 

YOUR RIGHT TO RECTIFICATION
If the personal information we hold about you is inaccurate or incomplete, you’re entitled to have it rectified. If we’ve shared your personal information with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

 

YOUR RIGHT TO ERASURE
You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

 

YOUR RIGHT TO RESTRICT PROCESSING
You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or you object to us processing it. It won’t stop us from storing your personal information though. We’ll tell you before we lift any restriction. If we’ve shared your personal information with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

 

YOUR RIGHT TO DATA PORTABILITY

With effect from 25 May 2018, you have the right, in certain circumstances, to obtain personal information you’ve provided us with (in a structured, commonly used and machine readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.

 

YOUR RIGHT TO OBJECT
You can ask us to stop processing your personal information, and we will do so, if we are: relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or processing your personal information for direct marketing.

 

YOUR RIGHTS IN RELATION TO AUTOMATED DECISION-MAKING AND PROFILING
You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.

 

YOUR RIGHT TO WITHDRAW CONSENT
If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.

YOUR RIGHT TO LODGE A COMPLAINT
If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to info@aiqsynertial.com

 

10) CHANGES TO THIS PRIVACY
We may make changes to this Privacy and Cookie Policy from time to time. To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements.We will notify you by e-mail of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.

MAIN OFFICE

 

AiQ-Synertial Ltd

Unit 22

Sussex Innovation Centre,Science Park Square

Falmer, East Sussex, BN1 9SB

Tel: +44 (020) 3865 3327

AiQ-Synertial, 8F, No.426,

Linsen N. Rd., Taipei 10451, Taiwan

+886-2-25210298

© 2020 AiQ Synertial