Frequently Asked Questions

The journey of the premium Motion Capture Solution was created by Ali Kord in the year 1996 under the name Animazoo launching the Gypsy systems. Today, we are at our 4th Generation Mocapsuit & Cobra Gloves , and 5th Generation Mocapsuit Sports Edition (SE) & Exo Glove. Below are some of the Frequently Asked Questions answered by Ali himself to give you an expert’s explanation of what our premium solutions are made of and their high capacity to deliver. 

What is the difference between the G4 and the G5 system?


The G4 is our premium system that includes the Mocapsuit and the Cobra Gloves. It includes many high-end features like Magnetic Interference Compensation (MIC), open kinematics, and custom calibration to function smoothly in Clunky and noisy environments. The G5 system is our latest system that includes the Mocapsuit Sports Edition and the EXO GLOVE. The Mocapsuit SE is made exclusively for Siemens Jack and sports analysis hence comes with its own custom sports graph mode that is compliant with International Society of Biomechanics Joint Coordinate System (ISB JCS), and the Exo Glove is made exclusively for Siemens PSH-VR and offers features like collision detection, object interaction, and object grab easily. Overall, the G5 is a simple version of the G4 within a template and is aimed at professionals that want to capture data and move to post production.




What is the difference between the Cobra Gloves and the Exo gloves?


The G4 Cobra Gloves is our high-end finger capture system that comes in the wired and WiFi variants with 7, 13 and 16-sensors per glove. It comes with G4 features like, Custom calibration and open kinematics. This is used for high-end research data capture. The G5 Exo Glove is our easy to use 8-sensor gloves where the 8th sensor can be used interchangeably as a second thumb sensor or wrist sensor. It comes with pre-created templates and an app to capture the data. Both the gloves can take on Vive on the forearm making the gloves 6DoF.




Do you offer a pair of gloves?


Both the Cobra Gloves and the Exo Gloves are available in single units and pairs.




What is the difference between a Syndash and a SynShow?


Both SynDash and SynShow are software that come with our suit and gloves. SynDash is the digital Dashboard that allows the user to capture the data (including real-time) and use exclusive AiQS features like Skeleton Editing, AutoCal, etc. Synshow is a sensor diagnostics software that reports sensor health while calibration and during data capture.




What is the operational range on the systems?


The G4 and G5 both are available in WiFi variants hence the operational range of these can be extended via a meshnet.




Can the suit be carried around?


The Mocapsuit is a Wifi system and Mocapsuit SE is a wifi and bluetooth system pack in a briefcase with all the basic accessories for use. This makes it easy to travel with.




How does the Training affect during Covid-19?


Training is done online via Skype and Zoom however, in the case that the client needs onsite training, it will be scheduled keeping in mind any lockdown, travel restrictions, and post-arrival quarantine.




Can the warranty be extended?


The system comes with a basic warranty of 12-months from purchase however, the warranty can be extended to 24 and 36 months on purchase while placing the order.




Can I mix the G4 and the G5 systems together?


The G4 Mocapsuit is compatible with the 8-sensor Exo Gloves and the G5 Mocapsuit SE is compatible with the 7-sensor Cobra Glove only.




Do you offer a Software developer’s kit?


Yes, the Synertial Software Developer’s Kit is available for purchase.




What data formats are available?


The output data is provided in BVH, FBX, and CSV (for positionals)




Do you offer wireless gloves?


Yes, the Cobra Glove’s wired and wifi versions are available, and the Exo Glove’s wired, Wifi and Bluetooth versions are available.




What is the power source of the system?


The system is powered with a regular power bank or 4 AA batteries that sleekly sits on the wait of the user in the suit.




Is the system compatible with VR gears?


Yes, our system is compatible with HTC Vive. It can be used with the system in Real-Time with the Vive Plugin.




How is Post-purchase support provided?


Post purchase support is provided online via Skype or Zoom. A range of support package is available on purchase.




Can I upgrade to a higher end system in future?


Yes, you may upgrade to a higher-end system within 30 days of purchase or purchase the ‘Obsolescence warranty’ on purchase.




Do you offer a student discount?


10 % Academic discount available to all university members however, it is not valid on discounted products.




What is the difference between Animazoo, Synertial, and AiQ Synertial?


Animazoo and Synertial are the same companies and AiQ- Synertial is the result of the partnership between AiQ Smart clothing and Synertial technologies. At the end, they are all the same organizations.




What is the difference between an inertial and its Hybrid systems?


Inertial Motion Capture Systems only tracks the motion of the body with the inertial sensors but only estimate the ROOT position of the body within a certain space.
The AiQS Hybrid system is an Opto-Inertial system and offers measured data for the location of the root position of the suit. This is super helpful when capturing 2 suits that need spacial interaction




Which software does the AiQS systems support?


Generally, the AiQS raw data can be used with any software that inputs BVH, FBX & CSV data. The system can also be used in RealTime with Unity, Unreal Engine, MotionBuilder, Siemens’ Tecnomatix Jack & PSH, and HTC Vive.




Are the AiQS gloves compatible with other systems in the market


We offer two generations of gloves - The G4 Cobra Gloves, and the G5 Exo Gloves. The Cobra Gloves are Compatible with other systems such as OptiTrack and Xense. The Exo Glove is only compatible with our G4 Mocapsuit and G5 Mocapsuit SE.




How many people are required to capture full body data?


A minimum of one person is required to capture the data, the system comes with AutoCal, a system allowing you to create exact measurements of the participant, to ensure the highest accuracy data.




What is the difference between the G4 and the G5 system? *


The G5 system is our latest system that includes the Mocapsuit Sports Edition and the EXO GLOVE. The Mocapsuit SE is made keeping Siemens PSH & Jack, and sports analysis in mind hence comes with its own custom sports graph mode that is compliant with International Society of Biomechanics Joint Coordinate System (ISB JCS), and the Exo Glove is made exclusively for Siemens PSH-VR and offers features like collision detection, object interaction, and object grab easily. Overall, the G5 is a simple version of the G4 within a template and is aimed at professionals that want to capture data and move to post production. Apart from that, the difference between the two generations is the total number of sensors one can extend to. The G4 can hold upto 49 sensors resulting in data depth in detail. The G5 can hold upto 33 sensors, making it easier for simple projects to capture quality data.




What is the difference between the Cobra Gloves and the Exo gloves?


The G4 Cobra Gloves is our high-end finger capture system that comes in the wired and WiFi variants with 7, 13 and 16-sensors per glove. It comes with G4 features like, Custom calibration and open kinematics, as well as Magnetic Interference Compensation (MIC). This is used for high-end research data capture. The G5 Exo Glove is our easy to use 8-sensor gloves where the 8th sensor can be used interchangeably as a second thumb sensor or wrist sensor. It comes with pre-created templates and an app to capture the data. Both the gloves can take on Vive on the forearm making the gloves 6DoF.




Do you offer a pair of gloves?


Both the Cobra Gloves and the Exo Gloves are available in single units and pairs.




Is multi suit capture available?


Yes, The G5 Mocapsuit supports Multi-suit capture easily.




What is the operational range on the systems?


The G4 and G5 both are available in WiFi variants hence the operational range of these can be extended via a meshnet.




Can the suit be carried around?


The Mocapsuit is a Wifi system and Mocapsuit SE is a wifi and bluetooth system pack in a briefcase with all the basic accessories for use. This makes it easy to travel with.




What additional hardware or software do I need to start capture?


The only other module you need to start capturing with any Gypsy system is a small LAN-enabled PC or Medium sized laptop running any of Microsoft's® XP or 2000. GypsyGyro-18 uses USB and Gypsy5 9-pin serial.




How does the Training affect during Covid-19?


Training is done online via Skype and Zoom however, in the case that the client needs onsite training, it will be scheduled keeping in mind any lockdown, travel restrictions, and post-arrival quarantine.




Can the warranty be extended?


The system comes with a basic warranty of 12-months from purchase however, the warranty can be extended to 24 and 36 months on purchase while placing the order.




Can I mix the G4 and the G5 systems together?


The G4 Mocapsuit is compatible with the 8-sensor Exo Gloves and the G5 Mocapsuit SE is compatible with the 7-sensor Cobra Glove only.




Can I check the Software developer’s kit before I buy the system?


Yes we have set aside sections that will introduce the authoring environment and our engineers can help further if that is not enough.




Do you offer a Software developer’s kit?


Yes, the Synertial Software Developer’s Kit is available for purchase.




How often do I need to Calibrate?


This will depend on the capture you are doing. Faster motions will need more calibration than slower ones. Calibration is very quick and completed within 5 seconds.




What data formats are available?


BVH, FBX and CSV (raw and positional)….*any additional information on file format structure*




Do you offer wireless gloves?


Yes, the Cobra Glove’s wired and wifi versions are available, and the Exo Glove’s, Wifi and Bluetooth versions are available.




How many systems can be live together at once?


While our systems are capable of multi-suit capture, we recommend no more than 5 systems live at once.




What is the power source of the system?


The system is powered with a regular power bank or 4 AA batteries for upto XX hours. It sleekly sits on the waist of the actor in the suit.




How is the calibration customisable?


The calibration pose can be customised to anything (as long as it is repeatable), and the direction of the rotation can also be changed.




Is the system compatible with VR gears?


Yes, our system is compatible with HTC Vive. It can be used with the system in Real-Time with the Vive Plugin.




How is Post-purchase support provided?


Post purchase support is managed online via Skype or Zoom. A range of support package is available on purchase.




Can I upgrade to a higher end system in future?


Yes, you may upgrade to a higher-end system within 30 days of purchase or purchase the ‘Obsolescence warranty’ on purchase.




Can one system be used across multiple SynDash Software?


Yes, one system can be used across multiple SynDash licenses.




What is the difference between a syndash and a SynShow?


Both SynDash and SynShow are software that come with our suit and gloves. SynDash is the digital Dashboard that allows the user to capture the data (including real-time) and use exclusive AiQS features like Skeleton Editing, AutoCal, etc. Synshow is a sensor diagnostics software that reports sensor health while calibration and during data capture.




Do you offer a student discount?


10% Academic discount available to all university members however, it is not valid on discounted products.




Does the system work without the Vive puck?


Yes, the system does work without the Vive Puck, it does so with a fixed root.




What is the difference between Animazoo, Synertial, and AiQ Synertial?


Animazoo and Synertial are the same companies and AiQ- Synertial is the result of the partnership between AiQ Smart clothing and Synertial technologies. At the end, they are all the same organizations.




Is this really Synertial's 4th Generation of the glove?


We put all we know in the CobraVRglove. We've been building motion capture equipment since the 1990s.




Can a Gypsy system be used at a nightclub, or a trade show, animating a 3D character in real time, walking amongst the public?


Yes. That was what the Gypsy was designed for.




How is the lower arm tracked?


The Glove comes with a rotational sensor for the lower arm.




Can I make my own Jig?


Yes but you need to buy a SynDash Pro to create the skeleton file that matches your jig. SynDash Pro Skeleton Editor is USD $499 and can only be ordered through UK site.